FREQUENTLY ASKED QUESTIONS
Sure, if your order has not been shipped just reach out over Contact Us. we can cancel your order.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. The buyer is responsible for return and exchange shipping fees.
To start a return, you can contact us at support@tmsgift.com. If your return is accepted, we’ll send you instructions on how and where to send your package.
Yes, For order over 10 products to the same address we can apply wholesale prices. we offer wholesale purchasing options for Islamic schools, Masjid, and non-profits. Please reach out if you want to buy our products in bulk or have specific wholesale inquiries.
While we aim for accurate product representation, slight variations in color or appearance may occur due to factors like lighting and monitor settings. Rest assured, we're committed to delivering quality consistent with the product images. Please get in touch with our customer support team for more details if you have specific concerns. Your satisfaction is our priority.
To view your sales receipt, simply login to your account and go to the "Order History" section. Select the order you want to view, and you'll find the receipt there. If you made a guest purchase, check your email inbox for a copy of the receipt. For any help, contact our customer support at support@tmsgift.com.
We offer shipping to anywhere in the USA, and our products are currently available for purchase within the United States. If you require international shipping, please contact us us at support@tmsgift.com, and we will assist you further.
We do our best to restock popular items currently out of stock. However, availability may vary based on product availability from our suppliers. To stay updated on restocks, sign up for product notifications on our website or contact our customer support team for more information on specific items.